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Choosing:

  • Why chooses EDM for marketing solution?
  • What is the differences between iGears' EDM and EDM Plus?
  • Does iGears' EDM service guarantee the “open rate” of the mail?
  • How to collect e-mail addresses?
  • What can I do if I don't have the clients' mailing list?
  • Feedback from previous users

System:
  • What are the differences between using MS Outlook and EDM for sending promotional mails?
  • Compare with MS Outlook

Registration:
  • How to apply for EDM?
  • How to pay the EDM fee?

Application:
  • How long does it take to set up EDM?
  • How long does it take for EDM to send out the mail?
  • Is there a trial version for EDM?
  • What types of format do EDM supports?
  • Do EDM provide templates?
  • What are the open rates of EDM?
  • What affects the mails' open rate?


Choosing:

 

Why chooses EDM for marketing solution?
EDM costs far less in terms of production time and money when comparing to other traditional advertising or promotional channels, like TV, print ads, direct mails, etc. EDM provides a cost-effective communication channel between company and customers. Therefore, EDM is your best choice!
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What is the differences between iGears' EDM and EDM Plus?
If you have your own clients' e-mail list and wants to improve the quality of the mail, then choose EDM.
If you do not have existing clients' e-mail list or want to enlarge your business network, then EDM Plus is your choice.
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Does iGears' EDM service guarantee the “open rate” of the mail?
To ensure the reports of the customers' response rate are accurate and independent, iGears will not guarantee the minimum open rate.
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How to collect e-mail addresses?
You can use our Mail Collecting Function to collect e-mail addresses. This function can be established in the website to let others to fill-in their e-mail address and their e-mail address will then show and store in your own mail database directly
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What can I do if I don't have the clients' mailing list?
You can choose EDM Plus to enlarge up your business network, because iGears provides mailing list from different industries. Click here for more details.
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Feedback from previous users
After using the EDM service, we have more opportunity to contact with different customers and deliver our message more efficiently and effectively. Compare to other ways of promotion, EDM is more suitable for the small and mid-sized firms.
EDM is a cost-effective communication channel to deliver our messages to clients. EDM is simple to use, especially suitable for the non-technical users. I believe we will be using EDM in the future again.
EDM helps us a lot for collecting the customers' feedbacks and comments before we decide the promotion plan. EDM also helps us to save manpower for doing surveys and enlarging the network.
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System:

What are the differences between using MS Outlook and EDM for sending promotional mails?
1) Professional trusteeship - iGears uses EDM's dedicated system to send out emails 24 hours a day, which will not overload your company's server.
2)  Professional template design - EDM provides professional templates design, so user can create a customized mail in just a few minutes.
3) Analysis report - MS Outlook cannot generate reports, such as open rate, click-through rate, etc. Moreover, EDM provides statistics reports and also the intuitive graphical report.
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Compare with MS Outlook
  EDM 3.0 MS Outlook
Sending E-mail
Free and Professional HTML Mail Templates
Mail Merge
Pictures Saving Spaces
 
Contacts Management
Automatic Un-subscription Filter
Analysis Report
Avoid Complaints from Internet Suppliers
24-hour Services
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Registration:

How to apply for EDM?
Detail Information EDM self-served email promotional services or
Tel: (852) 3153-2760 or
E-mail: sales@igt.com.hk
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How to pay the EDM fee?
Detail Information Payment detail
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Application:

How long does it take to set up EDM?
If you are well-prepared with your clients' mailing address and advertisement, it will only take you a few minutes for sending out the first promotional mail.
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How long does it take for EDM to send out the mail?
It takes about an hour for sending about 5,000 mails.
*Sending time is for reference purposes only; real time depends on the actual condition.
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Is there a trial version for EDM?
Yes. You only need to fill in the application form on the website, and then you will get the 7-day trial version.
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What types of format do EDM supports?
It supports text, HTML, JPG, PNG, GIF, PDF, etc.
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Do EDM provide templates?
Yes, there are fourteen templates in EDM.
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What are the open rates of EDM?
Base on experience, the open rates are around 10% to 30%.
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What affects the mails' open rate?
Open rate will be affected by reputation of the company, advertisement topic and advertisement content and the sending and receiving time of mail.
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